Information We Collect

When you reach out to us for insurance analysis and selection services, we collect information that helps us provide personalized recommendations. This isn't about gathering data for the sake of it — we need specific details to match you with the right insurance products.

• Personal identification details (name, age, contact information)
• Financial information relevant to insurance planning
• Health information when required for life or health insurance
• Employment and income details for coverage calculations
• Existing insurance policies and coverage history
• Communication preferences and contact history

We only ask for information that directly relates to finding you appropriate insurance solutions. If something seems irrelevant to your insurance needs, feel free to ask why we need it.

How We Use Your Information

Your information serves specific purposes in our insurance consultation process. We analyze your financial situation to recommend suitable coverage amounts and policy types. This data helps us compare options from different insurers and present you with choices that actually make sense for your circumstances.

We also use your contact information to follow up on applications, notify you about policy changes, and keep you informed about new insurance products that might benefit you. Sometimes we'll reach out with market updates or regulatory changes that could affect your coverage.

Information Sharing and Disclosure

We share your information with insurance companies when you decide to apply for coverage — that's how the application process works. These insurers have their own privacy policies and are regulated by Thai insurance authorities.

Sometimes we work with medical examination services or financial verification companies to complete your applications. These partners only receive information necessary for their specific role and are bound by confidentiality agreements.

We may also disclose information if required by law, such as responding to court orders or regulatory inquiries from the Office of Insurance Commission of Thailand.

Your Privacy Rights

To exercise these rights, contact us using the information at the bottom of this page. We'll verify your identity and process most requests within 30 days.

Data Security Measures

We protect your information using multiple security layers appropriate for financial services. Our systems are designed to prevent unauthorized access while allowing legitimate business operations.

Data Retention and Deletion

We keep your information as long as you're our client and for seven years after your last policy transaction, as required by Thai insurance regulations. This retention period helps us assist with future claims and provides documentation if regulatory questions arise.

Some information may be kept longer if required for legal compliance or dispute resolution. When we do delete information, we use secure deletion methods to ensure it can't be recovered.

International Data Transfers

Some insurance companies we work with may store data on international servers, particularly for global insurance products. When this happens, we ensure these transfers comply with Thai data protection laws and that your information receives adequate protection.

We work only with insurers and service providers who demonstrate appropriate data security standards, regardless of where their servers are located.

Changes to This Policy

We update this privacy policy when our practices change or when regulations require modifications. When significant changes occur, we'll notify active clients by email and post the updated policy on our website.

Minor updates, like contact information changes, will be posted without individual notifications. We recommend reviewing this policy periodically, especially before sharing additional personal information.